Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at.

How Can I Order ?

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Where can I view my sales receipt?

you can login to your account or receive email from us soft copy of Sale Receipt.

WHy I should Buy Online

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

What are the Delivery Charges ?

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.

Can I Cancel My Order ?

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.

Shopping Information

Delivery charges for orders from the Online Shop?

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How long will delivery take?

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What exactly happens after ordering?

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Where can I view my sales receipt?

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How do I add a gift receipt to an order?

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How long do I have to return an order?

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Payment Information

How is the recipient reimbursed?

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Can I be reimbursed through the original payment method?

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Can the country receiving the shipment be different than the country of purchase?

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How can I return an item?

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Will I receive the same product that I see in the picture?

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Will you restock items indicated as “out of stock?”

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Orders and Returns

Delivery charges for orders from the Online Shop?

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Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.

How long will delivery take?

Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.

Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.

What exactly happens after ordering?

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How long does the delivery take and how much does it cost?

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Which browser is best to use the site?

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How do I subscribe to the newsletter?

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